Driving Implementation

System Design, Implementation & Management

Well designed implemented and managed systems and processes are key to any organisation sustainable success.

We leverage technology to improve efficiency, enhance effectiveness and drive transformation.

Our technical teams bring both real world, industry specific, and cutting-edge technical expertise to every engagement.  

 

How We Work With You

Design

We assist you to design optimised systems and processes.

Build

We assemble best-in-class systems and develop enhancements, where required.

Implement

We assist you to manage the business, human and technology aspects of change.

Operate

We provide a fully Managed Service, at your place or ours.

Our Services

Organisational Change Management

People are usually willing to do anything – except change. Ineffective change management practices can doom the success of even the best project plan. Our project management professionals know first-hand how to engage people to assist you to implement effective formal change management practices on both an enterprise-wide and project-based scale.

Project Management

Turning a good idea into a successful project takes the right combination of planning, enthusiasm, tenacity, and skill. Most organisations can point to a list of good ideas that were never implemented. Our analysts are experienced at translating good ideas into action. 

Solution Architecture & Development

We facilitate developing solutions based on predefined processes, guidelines and best practices to ensure the solution fits within your enterprise architecture in terms of information architecture, system portfolios, integration requirements and many more. We have significant experience in system architecture and development for:

  • Maximo
  • Mobility
  • xRM
  • Integration

Data Architecture

We leverage our industry experience and your specific knowledge to define an appropriate, practical and sustainable data architecture. The set of rules, policies, standards and models that govern and define the type of data collected and how it is used, stored, managed and integrated.

We have significant expertise in:

  • Asset Classification
  • Location Structures
  • Naming Conventions

Business Process Optimisation

Our analysts have always been the inquisitive types. We like to know how and why things work the way they do. Armed with the knowledge of how and why your business gets things done, we can help you examine your processes, determine what works, and what can be improved.

Workflow Review and Design

Making certain that your people are assisted by your imbedded workflows, rather than expending their energy on working around them!

Having the right systems that are integrated, flexible and scalable, underpins your success.

Managed FM Systems

Enterprise Asset Management systems enable the optimal lifecycle management of the physical assets of an organitation to maximise value.

IBM Maximo Asset Management solutions give you a single point of control over all types of assets — production, infrastructure, facilities, transportation and communications — by managing them all on a common platform. This platform allows sharing and enforcement of best practices, inventory, resources and personnel. Now you can optimize the performance of your assets and maximize return on investment.

Combine the world’s leading enterprise asset management solution with the power of IoT data from people, sensors and devices to gain real-time visibility

IBM Maximo

Extending IBM Maximo

Enhancing IBM Maximo core functionality improves the efficiency and effectiveness of your extended team. Our Managed Systems offer a number of modules, including:

Planning & Scheduling

Maximo Scheduler or AKWIRE extend planning and scheduling, to enable easy visualisation and management of PM plans.

Mobile Services

Datatsplice, EZMaxMobile, Mobile Informer and smartAUDIT extend functionality for mobile field work and management.

Smarter Data

smartDATA enables the extension of data related to Locations, Asset Data, Question Sets, Responsibilities, Contact Details, VIPs. This allows the integration and presentation of data specific to particular audiences.

Smarter Documents

smartDOCS enhances the document management capability of Maximo, including Work Order Images and Asset EOM Documents.

Smarter Asset Management

Enhancing IBM Maximo core functionality improves your Assets performance. Our Managed Systems offer a number of modules, including:

Smarter Analytics

smartAnalytics leverages Power BI to enable fast, informed decisions by transforming raw data into meaningful visualisations.

Smarter Insights

smartINSIGHTS leverages the latest innovations in machine learning with IBM Watson to provide insights by ingesting, enriching and normalising a broad range of data..

Smarter Compliance

smartREGISTER enables you to manage your statutory and compliance management and reporting requirements for your Plant and Equipment. By integrating within Maximo, managing compliance is a natural part of your workflow. 

Internet of Things

smartIOT Combine the world’s leading enterprise asset management solution with the power of IoT data from people, sensors and devices to gain real-time visibility

Improving the Customer Experience

Enhancing IBM Maximo core functionality enhances your Customers experience. Our Managed Systems offer a number of modules, including:

Smarter Experience

The Smarter Customer Experience allows stakeholders and the public to contact you to make work requests when and how they want via multiple-channels (web/mobile/phone).

Smarter Requests

smartREQUEST enables requestors to new presented with the information they need to complete a request consistent with their level of knowledge. Stakeholder can also check the status of the work requests and be notified of their progress. 

Smarter Questions

smartQUESTION enable the right information to be gathered from the requestor based on the type of asset. This ensures the field force has the information they need to be properly prepared to respond.

Extended Relationship Management (xRM)

Microsoft Dynamics xRM and smartXRM enable the management of all of the communications related to a Case; this is particularly useful in the circumstances of dispute resolution or contestability.

Smarter Project Compliance

Enhancing IBM Maximo core functionality improves .your project compliance and safety, security, environmental and quality outcomes. Our Managed Systems offer a number of modules, including:

Smarter Projects

smartPROJECTS enables a smarter project register.

Smarter Corrective Actions

smartAUDIT for Corrective Actions enables a smarter way to manage project related corrective actions.

Smarter Defect Management

smartAUDIT for Project Defects enables a smarter way to manage Project related defects.

Smarter SSEQ

smartSSEQ enables Smarter Safety, Security, Environmental & Quality Compliance.

Smarter Integration

Integrating external systems with IBM Maximo allows the orchestrated flow of data between contractors, financial and IoT systems. Our Managed Systems offer a number of modules, including:

Smarter Data Flow

smartHUB leverages MuleSoft orchestration provides secure, flexible, governed, self-serve integrations for external systems, while reducing the systems management overhead for additions & changes.

Smarter Connectivity

The Connectivity layer of smartHUB provides access to source data, whether from physical systems, or from internal services, such as Maximo. 

Smarter Orchestration

The Orchestration layer of smartHUB is responsible for the application of logic to that data, such as transformation and business rules. Ensuring that the data transactions are secure and governed.

Smarter Integration

The Interface layer of smartHUB is responsible for exposing data in a governed and secured form via an API. It provides multiple self-service methods for the maintenance contractor to connect based on the requirements of their system.

Your Place, or Ours.

 

As well as managing your FM systems on your premises, we offer you a Private Cloud option to either extend or replace your own infrastructure. Leveraging ‘A’ Class, High Availability DataCentres, we provide fully supported centres featuring all the security and business continuity features you would expect; including 24*7 security, bio scan technology, network redundancy, uninterrupted power supply and diesel generators.

Enhancing Systems and Processes

Our team has extensive experience in developing and enhancings systems to improve efficiency and effectiveness. We have core skills in both IBM and Microsoft platforms. Our Agile approach to development ensures that you receive a functional return on your development investments in the shortest possible timeframe.

Agile Development

Our Agile approach to development ensures that you receive a functional return on your development investments in the shortest possible timeframe.

Cloud Services

Our team design with cloud services in mind, to produce robust, flexible and scalable solutions..

Enterprise Development

Our team has core skills and extensive experience in development for IBM, Microsoft and Mobile platforms.

AI and Machine Learning

Our team leverages the latest developments in AI and Machine Learning.

We're here to help

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